PRIVATE THIRD-PARTY SERVICE | NOT U.S. GOVERNMENTONLINE
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

FINANCIAL

Refund Policy.

SCENARIO
GOV FEE
SERVICE FEE
Before CBP submission
N/A
Refundable
Technical error
N/A
Full refund
Duplicate charge
N/A
Duplicate refunded
Denied by CBP
Non-refundable
Non-refundable
User data error
Non-refundable
Non-refundable
Plans changed post-submit
Non-refundable
Non-refundable

PROCESSING TIME

5–10

Business days. Returned to original payment method.

HOW TO REQUEST

→ Email [email protected]

→ Include submission number

→ State reason for refund

→ Reviewed within 48 hours

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